Listen to The Business of Healthcare, Episode 40. This episode features language-access experts Esther Diaz and Manuel Higginbotham. They join host Dr. Bob Kaiser for a discussion about medical interpretation and translation and its impact on the healthcare industry. Diaz is language-access advocate and co-founder of the Texas Association of Healthcare Interpreters and Translators. Higginbotham is language-access manager for The University of Texas Medical Branch in Galveston and president of TAHIT. They discuss training and certification, legal requirements, staffing issues and other complexities related to providing interpretation and translation services for patients who need access to healthcare services.